Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with Elena Kennedy. We are committed to providing reliable and efficient delivery services for all our kitchen gadgets and accessories. Please review our shipping policy below.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, processing times may be slightly extended. If there is a significant delay in the shipment of your order, we will contact you via email.
Shipping Destinations
We currently ship to customers throughout the United States.
Estimated Delivery Time
Processing Time: 1–3 Business Days
Standard Shipping: 5–10 Business Days
Total Estimated Delivery Time: 6–13 Business Days
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Costs
We offer a simple shipping rate structure:
- Orders $99 and above: Free Shipping
- Orders below $99: $7.95 Standard Shipping Fee
Shipping fees are calculated automatically at checkout based on your order total.
From time to time, we may offer additional free shipping promotions, which will be displayed on our website.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. Tracking updates may take up to 48 hours to appear after the package has been dispatched.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses provided at checkout.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact our customer support team as soon as possible. We will work with the shipping carrier to investigate the issue and assist in finding a resolution.
Contact Information
If you have any questions regarding shipping, please contact us:
Elena Kennedy
Website: elenakennedy.us
Email: support@elenakennedy.us
Address: 450 Paisano St NE, Albuquerque, NM 87123, United States
Phone: +1 505-406-0187
We appreciate your trust in Elena Kennedy and look forward to serving your kitchen needs.